MY BUSINESS IS GROWING AND MY NEEDS ARE CHANGING FASTER THAN I CAN KEEP UP WITH THEM

Outsource Business Management, LLC was created to provide small and mid-size businesses with office operations and business management resources on an as-needed, à la carte basis. 

Whether it is a one-time project or on-going, part-time support, we are here to help your business succeed.

Do you need an OFFICE OPERATIONS PROCESS AUDIT?
  • Do you have written Standard Operating Procedures (SOPs)? 
    • Are they cross-referenced for company-wide consistency?
  • Do your employees understand your company’s Work Product Life-Cycle?
    • Can they explain what part of the process they own? 
    • Have they bought-in to their ownership?
  • Is all of your IT hardware and software documented for licensing, off-site contact information, security, and PCI compliance?
    • Do you have a written IT renewal plan?
  • Do you have a written Disaster Recovery Plan?  
    • When was the last time that it was tested? 
  • Do you have a written Safety Manual?  
    • Do you have a Safety Committee that meets regularly?
  • Is your current commercial insurance coverage sufficient and priced at the best value for your company? 
    • Are you missing additional lines of coverage that you should have?
  • Does your company require state or federal licensing? 
    • Are your employees required to be licensed?
    • How are you tracking compliance and renewals?
  • Are your current vendors providing satisfactory services priced at the best value for your company?
  • Do each of your department managers have a working budget?
    • Are they comparing it monthly against the actual income / expense dollars?
    • Do they take ownership of their budgets?
We can help you answer these questions, and help you transform one or as many of these processes as you need.  Let's talk.
Do you need a WORKFORCE STRATEGIES AUDIT?
  • With all this growth, are your change management projects being done on time and on budget?
    • Do your managers have a ‘get it done profitably’ mindset or are they working in a cylinder (vacuum), not thinking about the company as a whole?’
  • ​​Do you have the right employees in the right seats, doing the right tasks, with the right tools?
    • Tools can encompass physical hardware, IT software, written policy & processes, ergonomic redesign, continuing education, facilities redesign, etc.
  • Do your employees take ownership of their jobs? 
    • Because ‘taking ownership’ is different from just doing the job
  • Do your employees understand how they will be evaluated and are they coached to succeed?
    • Do they have written, measurable KPIs (Key Performance Indicators) – that are truly measurable, not subjective?
    • Have they actually seen them – and do they understand them?
  • Are you building teams and growing leaders for the future success of your company?
    • Are they engaged and aligned to the common goals? – How do you know?
    • Do you see continuous improved organizational performance? 
  • Do your employees really know your company’s strategic goals?
    • If you were to ask 10 random employees how their specific job duties directly relate to the delivery of your product / service, could they tell you how and where they fit into the work product life-cycle?
    • Do they understand how they either help or bottleneck the process? 
    • Can they explain how and what they do to affect the cash-to-cash cycle
  • Do you currently hold in-house / external employee training events?
    • If not, do you think that you need them?​
  • Do you currently have Length-of-Service Acknowledgement Awards and/or Employee Appreciation Events?
    • If not, do you think you need them?​
We can help you answer these questions, and help you transform one or as many of these processes as you need.  Let's talk.
Do you need an INTERIM BUSINESS MANAGER?
  • Do you have a specific project that needs to be managed?
    • Are you physically relocating your office or department?​
    • Are you renovating your office space ?
    • Are you replacing your computer network?
    • Are you upgrading your computers with a major software conversion?
    • Are you creating a budget or projecting cash flow?
  • Is your Business Manager unavailable for a few weeks / months, and you need someone to fill in until s/he returns?​
We can help.  Let's talk.

OUTSOURCE BUSINESS​

MANAGEMENT, LLC

 

LET'S TALK: 412.491.4270  or