MY BUSINESS IS GROWING AND MY NEEDS ARE CHANGING FASTER THAN I CAN KEEP UP WITH THEM
Outsource Business Management, LLC was created to provide small and mid-size businesses with office operations and business management resources on an as-needed, à la carte basis.
Whether it is a one-time project or on-going, part-time support, we are here to help your business succeed.
Do you need an OFFICE OPERATIONS PROCESS AUDIT?
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Do you have written Standard Operating Procedures (SOPs)?
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Are they cross-referenced for company-wide consistency?
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Do your employees understand your company’s Work Product Life-Cycle?
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Can they explain what part of the process they own?
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Have they bought-in to their ownership?
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Is all of your IT hardware and software documented for licensing, off-site contact information, security, and PCI compliance?
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Do you have a written IT renewal plan?
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Do you have a written Disaster Recovery Plan?
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When was the last time that it was tested?
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Do you have a written Safety Manual?
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Do you have a Safety Committee that meets regularly?
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Is your current commercial insurance coverage sufficient and priced at the best value for your company?
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Are you missing additional lines of coverage that you should have?
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Does your company require state or federal licensing?
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Are your employees required to be licensed?
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How are you tracking compliance and renewals?
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Are your current vendors providing satisfactory services priced at the best value for your company?
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Do each of your department managers have a working budget?
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Are they comparing it monthly against the actual income / expense dollars?
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Do they take ownership of their budgets?
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We can help you answer these questions, and help you transform one or as many of these processes as you need. Let's talk.
Do you need a WORKFORCE STRATEGIES AUDIT?
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With all this growth, are your change management projects being done on time and on budget?
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Do your managers have a ‘get it done profitably’ mindset or are they working in a cylinder (vacuum), not thinking about the company as a whole?’
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Do you have the right employees in the right seats, doing the right tasks, with the right tools?
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Tools can encompass physical hardware, IT software, written policy & processes, ergonomic redesign, continuing education, facilities redesign, etc.
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Do your employees take ownership of their jobs?
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Because ‘taking ownership’ is different from just doing the job
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Do your employees understand how they will be evaluated and are they coached to succeed?
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Do they have written, measurable KPIs (Key Performance Indicators) – that are truly measurable, not subjective?
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Have they actually seen them – and do they understand them?
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Are you building teams and growing leaders for the future success of your company?
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Are they engaged and aligned to the common goals? – How do you know?
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Do you see continuous improved organizational performance?
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Do your employees really know your company’s strategic goals?
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If you were to ask 10 random employees how their specific job duties directly relate to the delivery of your product / service, could they tell you how and where they fit into the work product life-cycle?
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Do they understand how they either help or bottleneck the process?
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Can they explain how and what they do to affect the cash-to-cash cycle
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Do you currently hold in-house / external employee training events?
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If not, do you think that you need them?
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Do you currently have Length-of-Service Acknowledgement Awards and/or Employee Appreciation Events?
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If not, do you think you need them?
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We can help you answer these questions, and help you transform one or as many of these processes as you need. Let's talk.
Do you need an INTERIM BUSINESS MANAGER?
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Do you have a specific project that needs to be managed?
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Are you physically relocating your office or department?
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Are you renovating your office space ?
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Are you replacing your computer network?
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Are you upgrading your computers with a major software conversion?
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Are you creating a budget or projecting cash flow?
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Is your Business Manager unavailable for a few weeks / months, and you need someone to fill in until s/he returns?